Oliver Harvey oversees all aspects of operations and care at The Village at Waterman Lake. Oliver has played an integral role in the growth and development of The Village since its inception in 1990. He has held numerous positions within the organization, from Senior Vice President in the nineties during the company's intense growth to Chief Operating Officer prior to the sale of nine Village communities in 2004. Oliver is now perfectly at home at the helm of our flagship community, The Village at Waterman Lake, where his compassion, tireless energy, and attention to detail set the course for The Village's managerial team to follow.

Oliver brings a depth of experience, dedication and commitment to his work that inspire and motivate the entire Village Team, and he constantly demonstrates a concern for excellence in the service of Village residents. Having received his education in his native England, Oliver then served a tour with the British Paratroopers Regiment. He moved to the US in 1986 and entered the senior housing industry in sales and marketing for a California developer, where he advanced his skills in the field prior to joining Village Retirement Communities.

Oliver lives in Smithfield with his wife, Donna, and their two sons, Nicholas and James.

Credentials and Awards:
Degree from Wrekin College, Shropshire, UK

Roberta Burley - Assistant Administrator, Chalet

Accounting Manager

Roberta has been part of The Village Team for over fourteen years, from the early days of Waterman Lake, right through to the development of our nine other Village communities.  Roberta managed the team of Accountants who oversaw our ten communities, eventually turning her attention back to Waterman Lake where she'd started a decade before. Now, as Assistant Administrator, Roberta sits at the helm of The Chalet building where she is always accessible to staff and residents. This new component of her job affords her the time and resources to really get to know residents and families, to be involved in their daily lives. A born problem solver, Roberta enjoys assisting residents in their daily challenges and helping The Chalet team address issues in a prompt and effective manner. 

Roberta continues to oversee all bookkeeping for the campus as part of her role as Accounting Manager.

Roberta holds associate degrees in both management and accounting and possesses twenty-five years experience in the field of accounting.

She has one son and makes her home in Johnston.

Kerry joined the Village team in June 2007 bringing with her more than 15 years experience in the long term care industry, most recently at Lifecare Centers of America. As Assistant Administrator, Kerry oversees Operations of The Village's Courtyard building, which is comprised of our specialized residences for the memory impaired and enhanced assisted living, as well as The Village's state-of-the-art nursing home, The Atrium.

Kerry possesses a BA in Social Work from Providence College along with a Master's Degree in Health Services Administration from Salve Regina University. She holds Nursing Home Administration licenses in both Rhode Island and Massachusetts.

Kerry assists families through the transition process and spends one on one time with new residents to ease their acclimation.  She says she most enjoys watching the transformation as new residents begin to thrive here, family members' stress diminishes, and family visits become enjoyable experiences for everyone involved. Kerry also enjoys connecting with memory impaired residents and learning from them. 

Kerry is a member of the Bristol Community College adjunct faculty, a member of the ACHCA, a Certified Geriatric Care Manager, and active member of both the Holy Name Church and the YMCA.

Kerry has two sons attending college in Western Mass.  She makes her home in Fall River, MA and when she is not here at the community, you can probably find her swimming, sailing, hiking, biking, or skiing.

Cindy has been managing the Nursing Team here at The Village for ten years and counting. Cindy works closely with residents and families developing and managing their personalized care plan. Cindy considers herself the resident's advocate and works tirelessly on their behalf to ensure they are enjoying the highest quality of life and receiving the most effective type of care.

While Cindy's attention is focused primarily on the Lodge building, her expertise is often called upon when situations arise at The Chalet, should a resident take ill or perhaps fall.  Cindy leads a team of CNA's who know to keep her constantly abreast of resident status so that she may be proactive in meeting their needs.

Cindy previously spent a decade at Fatima Hospital working on both the Medical Surgical Floor and the Oncology Unit. She went on to work at Harvard Community Health and later for Dr. DeLuca, for whom she did patient assessments, patient teaching, medication ordering and follow-up care and testing.

Cindy lives in Glocester with her husband of twenty-seven years. They have a son, Kevin, and a daughter, Sarah, both of whom are in college.

Linda joined The Village team in 2003, assuming the role of Courtyard Nurse Manager in July of 2004. As Director of Nursing for the Courtyard building, Linda oversees nursing in all four Courtyard wings, including McIntosh, Macoun, Baldwin, and The Village's skilled nursing wing, The Atrium.

As well as directing all aspects of nursing and healthcare for our memory impaired residents, Linda also works closely with families to ease their loved one's transition, and to develop individualized care plans best suited for each resident's needs.

An RN since 1975, Linda worked at Fogarty Memorial Hospital for 12 years, primarily in a step down telemetry unit. She has spent time working in various nursing agencies in Rhode Island and recently recieved her Certificate of Interdisciplinary Practice in Geriatrics from URI.

Linda and her husband make their home in Chepachet and have 3 children.

Lisa manages the nursing team in The Atrium, The Village's skilled nursing wing located in the Courtyard building. Under Lisa's management, the residential-style nursing home here at the Village continues to flourish. A great many of the letters of thanks we receive from families are in reference to the superb care and attention their loved ones received while staying in our Atrium.

The Atrium is a private pay nursing home, which caters solely to residents of The Village at Waterman Lake. Residents throughout the campus are able to take advantage of the skilled nursing wing to rehab after an illness or a fall.  The Atrium also acts as an appropriate stepping stone for residents who require more care than assisted living can provide, but who want to stay on the campus they call home.

Chef Sean comes to us with over 20 years experience in culinary arts. A graduate of Connecticut Culinary Institute (a member of the very first graduating class!), Sean served as Executive Chef of the Palm Restaurant in Caesar's Palace in Las Vegas, Nevada for nine years. After returning to his hometown of Connecticut, he successfully opened and served as Chef at two Mohegan Sun Casino restaurants, Sunburst Buffet and Fidelias.

Sean leads his dietary team of chefs, cooks, waitstaff coordinators, hostesses, waitstaff and kitchen staff by reminding them that we're only as good as our last meal served and that we must always strive to do better and to listen to resident feedback.  Under Sean's direction, the quality, preparation, and presentation of meals served has been unsurpassed as demonstrated in our most recent resident family survey results. Our monthly Chef Advisory meetings, team building dietary meetings, daily manager on duty reports, and the feedback our Chefs receive when walking the dining rooms have all contributed to our recent successes in this area.

Sean holds a Rhode Island food safety certification license and is Serve Safe certified.

Sean was a finalist in the top Chefs in Trefethen's "Club 30" Chardonnay Pairing Recipe Contest (out of 2000 entries). Sean also holds a gold key to the city of Las Vegas given to him by Mayor Oscar Goodman (March 23 is Sean Ferris Day in Las Vegas!).

Sean and his fiance, Sharon, make their home in Sterling, Connecticut.

Karlene has been a valued member of the Village team for more than a decade. The Chalet residents depend on her to find the latest and greatest trip destinations, the best entertainers, most humorous plays, most ingenious projects and, of course, the region's best ice cream... Karlene is truly the leader of the pack and her sense of humor and robust spirit is often the source of much laughter during socials, pub parties, mystery rides, cooking programs, Arts & Crafts, Village trivia competitions, and bocce and billiard tournaments.

A licensed CDL, Karlene manages the Village's chauffeured transportation program. Her experience and deep familiarity with her residents' likes and dislikes enable her to plan a unique and jam-packed program that is universally well-received. Karlene is wildly popular amongst the residents and is a regular recipient of family and resident letters of praise and thanks.

A lifelong resident of Coventry, Karlene enjoys spending time with residents and hearing their life stories.  Karlene has two sons and is the wife of the late Tim Hogan. A licensed hairdresser and professional poker dealer, Karlene has spent over a decade working with seniors.

Diane Flynn - Activities Director, Lodge

Diane joined The Village team more than three years ago as Administrative Assistant. Her warm personality, genuine love for the residents and positive energy, however, made her the ideal choice to lead the Activities program in our largest building.

Diane creates and runs a diverse and entertaining calendar for her residents, gearing her program choices to people of varying physical and mental skill levels.  Diane leads our innovative list of Activities including our Bonebuilding class, a specialized exercise program designed to enhance the function and flexibility of Osteoporosis sufferers. 

Diane's kindness, optimism, and infectious smile have earned her the love and respect of residents and families.  Residents take advantage of her open door policy and use it to express feedback, recommend destination ideas, and offer suggestions on new programs. 

Diane has one son Tyler and makes her home in Glocester.

The Housekeeping Team

Our team of housekeepers ensure that our three buildings are always clean and fresh smelling. They provide weekly housekeeping and linen service with a smile, and are more than willing to go the extra mile to help residents.  They keep the bathrooms stocked, the common rooms clutter free, the laundry fresh, and resident apartments organized, clean, and germ free.  It is certainly this obession with cleanliness that has helped us achieve our second Deficiency Free Rating this past spring.

The Maintenance Team

As any Village resident will attest, our campus could not run without maintenance. They keep our driveways and walkways shoveled and plowed, and graciously clean off resident cars after every storm. The maintenance team can fix just about anything that needs fixing. We're not sure how they do it, but somehow maintenance always has the answers. It is maintenance that leads our fire safety drills, oversees elevator maintenance, and knows just what electrical box affects which area. They are electricians, plumbers, painters, and carpenters all rolled into one.

Our maintenance team avail themselves to staff and residents with a pleasant attitude and willingness to help, be it with repairs, to move or lift furniture and pictures, or to solve the everyday problems no one else can seem to solve.

Linda has been helping prospective residents and families through the important decision making process of moving to catered retirement living since 1998.  Linda's experience, compassion and counseling skills make her a valuable first point of contact for anyone wanting to learn more about what The Village lifestyle offers.

A graduate of Boston University with a Master of Science degree in Speech and Language Pathology from the University of Rhode Island, Linda spent over 25 years in the field of rehabilitation. As a Speech and Language Pathologist, Linda spent many years visiting clients in their homes and working with families though the rehabilitative process. She went on to become a Rehabilitation Manager for the Visiting Nurses for seven years prior to joining The Village.

Linda lives in Warwick with her husband Michael. She has two sons and four grandchildren.

Says Linda proudly, "I continue to be extremely impressed with the commitment of all the people at the Village. I love my job here and respect the people who continue to take their job seriously and make my job a pleasure."

As Director of Community Relations, Randy works to educate the community at large on the benefits of assisted living, and the various lifestyle options we offer here at The Village. Randy is responsible for developing and maintaining our relationships with the professional community. Through these contacts we can be sure we are offering care and services that most effectively meet the needs of area seniors.

Randy coordinates the scheduling of our function rooms here at The Village, which we offer for use by the outside community at no charge. A member of countless local and statewide groups, Randy helps us to keep a pulse on the changing needs of the senior population and those who serve them.

Randy has worked in the healthcare industry for nearly twenty years, ten of which were spent at Saint Joseph's Hospital. Prior to joining Waterman Lake, he worked in medical marketing for Healthdrive Medical Corporation out of Newton, Mass serving as their Regional Representive for Rhode Island and South Shore.  A 1988 graduate of URI, Randy received the 2005 Ambassador of the Year from the North Central Chamber of Commerce and the 2001 Leadership Award for top sales person from Healthdrive Medical Corporation.

Randy says he appreciates the family atmosphere here at The Village and values immensely the countless close friendships he has made with residents and community professionals.

Randy and his wife Lisa make their home in Glocester along with their four children.

Mary began her Village career in 1994 in the Activities Department. Mary later joined the corporate marketing department where she gained experience planning high caliber special events. Mary assumed the role of Events and Move-in Coordinator here at Waterman Lake in 2004, and has enabled us to create a seamless transition for residents during the weeks and months following move in day.  Mary works closely with all new residents for their first month of residency and beyond, helping them learn the layout of the building and reminding them which Activities are happening where.  Mary is also responsible for planning many of our most renowned events like our Annual Spring Fling, our Summer Sunset Concert Series, Autumnfest, and Sparkling Snowflakes, our Annual Holiday Gift Show.

Mary organizes Resident Housewarming Parties, our regular tournaments against area senior centers, our Village employee celebrations, and the many Red Hat luncheons and events we host throughout the year. Mary truly loves the residents, which explains her willingness to spearhead groups and Activities beyond our normal program (for example, Mary leads the Lodge book club, oversees billiards, putting, and bocce tournaments, and often steps in to lead sittercise.)

Mary received a Business Certificate from CCRI and managed Father And Son Shoes for 6 years prior to joining The Village. Mary has one son, George, who is studying to be a physical therapist. She and her husband, Steve, make their home in Burrillville.

Jennifer (DeLuca) Beauchamp led the Sales and Marketing Team at Village Retirement Communities to unprecedented success before the company sold its nine communities in CT, MA, and RI. Jen now focuses her attention on managing the Marketing and Sales team as well as the Activities Department at The Village at Waterman Lake, while overseeing the development of advertising and collateral materials, public relations, marketing and major events open to the public.

Jen began her career in the VRC Marketing and Communications Department in 1998. She rose rapidly through the ranks, holding nearly every position in the department along the way, including Marketing Assistant, Special Events Coordinator, Retirement Counselor, Director of Public Relations, Marketing Director and Regional Director of Sales and Marketing.

Jen recently moved to Smithfield with her husband, David. They welcomed their first child in May.

Credentials and Awards:
BS Mass Communications and Public Relations, Boston University; 1999 Mature Media Award; 2004 National Assisted Living Essay Contest; 2nd Runner up; Member, Rhode Island Women's Network; Chairperson, 2006 and 2007 Walk to D'Feet Hunger and Homelessness benefiting Amos House.

Jasen oversees financial operations for Village Retirement Communities and its development company.

Prior to joining VRC in 2003, Jasen served a diverse clientele at KLR based in Providence, where he offered a broad range of corporate and individual financial services, ranging from tax and estate planning to management and technology consulting. He comes to VRC with a decade of accounting experience with firms focused on regional and international accounting and consulting.

Jasen and his wife Audrey have a son and daughter, Riley and Sadie, and make their home in North Smithfield.

Credentials and Awards:
BS (Magna Cum Laude), Business Administration, Bryant College; Member, Rhode Island Society of Certified Public Accountants; Member, American Institute of Certified Public Accountants; Treasurer, Amos House Board of Directors 2001-2006.